Overcapacity challenges
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Not long ago, private fleets were just that–private. As with everything else in this world, things have changed. Today, America’s best run private fleets are competing directly with contract carriers for backhauls in order to improve their freight balance and improve load optimization.
Fleets that excel at these so-called “blended” operations have some of the most efficient and service-oriented fleets on the road. But they’re not immune to the same challenges facing contract carriers. Right now one of the biggest challenges is overcapacity. With freight volumes at a 7-year low, every carrier seems to have more trucks and drivers than loads in their system on a daily basis.
Recently I sat down with one of the best-run contract carriers, C.R. England, to find out what they are doing to improve their operations in this overcapacity market. Some of the strategies they are deploying would seem to fit well with private fleets looking to solve their own problems with freight imbalance, particularly on the backhaul side.
Earlier this year, C.R. England implemented a sophisticated suite of driver and load optimization tools from Manhattan Associates. The tools it uses include Driver&Load for matching drivers to the best possible load combinations and Drop&Swap to evaluate possible driver and load combinations across its network.
Experts would not recommend that fleets should implement this type of software if they operate fewer than, say, 200 trucks. Even smaller carriers can learn to adopt some of the techniques for increasing efficiency that this software can do automatically.
1. Keep cost-per-mile figures up to date. C.R. England has taken steps to ensure that its software has the most current information to make optimal driver-load matches. The company’s fuel cost per mile is updated weekly to Driver&Load, by fuel market. Keeping this information current enables the software to use an accurate cost for deadhead miles. As fuel costs rise, therefore, the software automatically stamps down on deadhead mileage because it costs more to allow it.
2. Think globally. Because optimization software matches drivers and loads on a global scale, human barriers such as regions and divisions within a company are torn down. Opportunities to match or swap loads en route between regions are brought front and center.
3. Target certain load and driver types where opportunities exist to increase efficiency.
One of C.R. England’s priorities is to use optimization software to remove slack time from its network. The company uses a metric called Scheduled MPH to capture what the speed on a load is at the time it is scheduled. For instance, a 480-mile load with a pickup time on Monday at 7 AM that delivers on Wednesday at 7 AM, 48 hours later, has a Scheduled MPH of 10.
Another metric, Final MPH, captures the time from pickup to the actual delivery time. On the same load if a driver is able to run the load straight in and deliver Tuesday at 7 AM, the Final MPH is 20.
C.R. England uses its software to flag opportunities for certain driver types, such as teams, that can be assigned to certain load types to increase Scheduled MPH and Final MPH.
“We’re working to encourage our scheduling staff to increase the Scheduled MPH on the loads before they are even sent to the drivers, and then incentivizing our driver manager staff to increase the MPH even higher for the final MPH by pushing thier drivers in earlier,” says John Coyle, production coordinate for C.R. England.
Many private fleets do not have the resources or size to justify the use of optimization software to match and swap drivers and loads. Even so, there are many ways to fight overcapacity in this market. There are many ways that private fleets with “blended” operations can increase their efficiency and cut costs by improving their backhaul operations.
I am currently doing a study to find the best practices among private fleets that have backhaul operations and move freight for backhaul customers. If you would like to contribute to this study by answering some questions–with the assurance that your name and company’s name will be kept anonymous–please let me know if I can contact you. I can be reached at ahuff@rrpub.com. I will make sure to share the results with you when I am finished.
