Metrics that work

Sometime in the next week or so, I will send everyone a copy of a “white paper” that I am finalizing. The paper will detail what key metrics private fleets are using to grow their fleet by increasing competitiveness in both service and cost.
Two of the most complicated metrics covered in the paper will be return on invested capital (ROIC) […]

Fixing the future

Two years ago, a 64 year-old driver for Linde Gas received a safety award for 3 million accident-free miles. Soon afterwards, a manager noticed a sudden change in the driver’s behavior.
The driver had two rapid deceleration events in the same month, signifying a behavior problem with vehicle spacing. The concerned manager had an idea: ask […]

Tapping the well of fuel savings

As a private fleet, everyone understands the risk–whether perceived or real–that an outside carrier can do the job for less. Rather than letting this fear demoralize the company, savvy fleet managers know how to use this to their advantage. Drivers and other employees already know their roles; they just need a little education now and then on what they can do to help save money. 
Stationed […]

Private Fleet Metrics

Having just finished some research and writing for a “white paper” about private fleet metrics that I’m doing for LaneLinks, I wanted to share what I consider to be some of the more interesting topics.
All of the private fleets I interviewed said that customer service (specifically, on-time delivery) is their most important metric. While this came as […]

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